Background A global electronics manufacturer supplying critical components to the automotive and aerospace industries received multiple customer complaints regarding the premature failure of transistor-based power modules. Field analysis revealed that the root cause...
Background The quality department of a Tier-1 manufacturer in the automotive and aerospace sectors was expected to ensure strict compliance to both customer and regulatory standards. Instead, it became a bottleneck plagued by poor collaboration, low morale, and high...
Background ElectroTech, a manufacturer of electrical distribution components, including connector modules for power systems, received a major customer complaint regarding intermittent connection failures in one of its core electric product lines. The failures led to...
Process audits commonly reveal issues such as inadequate documentation, inconsistent procedures, resource inefficiency, and poor communication. Addressing these findings requires robust corrective actions, risk management, and continuous improvement efforts. Implementing effective corrective and preventive actions (CAPA) ensures compliance, reduces recurring issues, and enhances overall process performance.