Process Flow and Control Plan Training Course

You Will Learn

• Process Mapping Expertise: You’ll become proficient in various process mapping techniques, including flowcharts, swimlane diagrams, and value stream maps, enabling you to visually represent and analyze complex processes.

• Process Analysis Skills: You’ll learn how to analyze process performance using tools like root cause analysis, Fishbone diagrams, and Pareto charts, allowing you to identify bottlenecks, inefficiencies, and areas for improvement.

• Control Plan Development: You’ll gain the ability to develop and implement effective process control plans to monitor critical process parameters, ensuring consistent quality and reducing defects.

• Process Documentation Proficiency: You’ll learn how to create clear and concise process documentation that is easily understood and maintained, facilitating knowledge sharing and process standardization.

You Will Practice

Process Mapping Exercises:

• Develop process maps for various scenarios, such as a manufacturing process, a customer service process, or an office workflow.
• Practice using different diagramming techniques, including flowcharts, swimlane diagrams, and value stream maps.

Process Analysis Workshops:

• Analyze case studies of existing processes to identify bottlenecks, inefficiencies, and areas for improvement.
• Utilize tools like root cause analysis (e.g., 5 Whys), Fishbone diagrams, and Pareto charts to identify root causes of problems.

Control Plan Development:

• Develop and document process control plans for specific processes, including:
• Identifying critical process parameters (CTPs).
• Establishing control limits and monitoring procedures.
• Developing response plans for out-of-control situations.

Developing Process Documentation:

• Practice creating clear and concise process documentation, including standard operating procedures (SOPs) and work instructions.